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Beyond the Call is our way of sharing the incredible, often untold stories from across Greater Manchester Fire & Rescue Service. We’re proud to show you not just the emergencies we face, but also the dedication, compassion, and community spirit that define our work. From frontline firefighters to behind-the-scenes support staff, each episode takes you into the heart of our service — highlighting the people, the challenges, and the moments that show what it really means to go beyond the call.
Episodes

Friday Dec 12, 2025
Reflections on a Year in Service
Friday Dec 12, 2025
Friday Dec 12, 2025
In our end of year review, Chief Fire Officer Dave Russel sat down with Assistant Chief Fire Officer Sarah Nattrass, Manchester Central Station Manager Dan Brown and Initial Training Mentor Lauren Quigley to reflect on a busy year for Greater Manchester Fire and Rescue Service. They revisit major incidents, share learning points, and celebrate the resilience and spirit of the service - whilst also looking ahead to 2026.

Monday Nov 10, 2025
Tackling and Preventing Wildfires
Monday Nov 10, 2025
Monday Nov 10, 2025
GMFRS Station Managers Martin Cain and Russell Maden are joined by Kate Hanley from the RSPB at Dovestone Reservoir, as they explore the issue of wildfires in Greater Manchester. From causes and community impacts to peatland restoration and multi-agency response, this episode highlights how prevention, education, and collaboration are protecting landscapes, wildlife, and local communities in a changing climate.

Monday Nov 10, 2025
Our Armed Forces Network - Part 2
Monday Nov 10, 2025
Monday Nov 10, 2025
Part 2 of the conversation between Andy Williams, JP Helliwell and Gaz Houldsworth about the shared values and experiences that connect the armed forces and the fire service. The guests open up about their own lived experiences: from Andy’s service in Iraq and Afghanistan, Gaz’s time as a paratrooper and his family ties to GMFRS, to JP’s dual career as a firefighter and reservist.
A warning that this episode contains a reference to suicide, as part of a discussion about mental health and trauma.

Friday Nov 07, 2025
Our Armed Forces Network - Part 1
Friday Nov 07, 2025
Friday Nov 07, 2025
Crew Manager Andy Williams is joined by his GMFRS colleagues and fellow veterans JP Helliwell and Gaz Houldsworth to explore the strong links between the armed forces and the fire service. Recorded at the Spearhead Foundation in Salford, the trio discuss military transitions, mental resilience, and the power of peer support through the GMFRS Armed Forces Network.
